Envoy Of Westover Hills in Richmond, VA

Envoy Of Westover Hills is a medicare and medicaid certified nursing home in Richmond, Virginia. It is located in Richmond City county at 4403 Forest Hill Avenue, Richmond, Virginia 23225. You can reach out to the office of Envoy Of Westover Hills via phone at (804) 231-0231. This skilled nursing facility has 174 federally certified beds with average occupancy rate of 62.18%. Its legal business name is Envoy Of Richmond, Llc and has the following ownership type - For Profit - Corporation.

Envoy Of Westover Hills (Medicare CCN 495327) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1998 (26 years certified) and the last quality survey was conducted in January, 2020.

Contact Information

Envoy Of Westover Hills
4403 Forest Hill Avenue, Richmond, Virginia 23225
(804) 231-0231


Nursing Home Profile

NameEnvoy Of Westover Hills
Location4403 Forest Hill Avenue, Richmond, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds174
Occupancy Rate62.18%
Medicare ID (CCN)495327
Legal Business NameEnvoy Of Richmond, Llc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with Envoy Of Westover Hills from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1598480071
Organization NameWESTOVER HILLS SNF OPERATIONS LLC
Address4403 Forest Hill Ave, Richmond, VA 23225
Phone Number804-231-0231

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NPI Number1861416349
Organization NameFOREST HILL CONVALESCENT CENTER, LP
Doing Business AsRUXTON HEALTH AND REHABILITATION CENTER OF WESTOVER HILLS
Address4403 Forest Hill Ave, Richmond, VA 23225
Phone Number804-231-0231

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› Verified 2 days ago


NPI Number1982857025
Organization NameENVOY OF RICHMOND, LLC
Doing Business AsENVOY OF WESTOVER HILLS
Address4403 Forest Hill Ave, Richmond, VA 23225
Phone Number804-231-0231

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› Verified 2 days ago

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Envoy Of Westover Hills are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Envoy Of Westover Hills give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

News Archive

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› Verified 2 days ago

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines5
Total Amount of Fines in Dollars$507016
Number of Payment Denials1
Total Number of Penalties6

Patients' Stay Experience:

The resident survey data of Envoy Of Westover Hills is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased29.2514.46
Percentage of long-stay residents who lose too much weight2.235.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder49.2248.41
Percentage of long-stay residents with a catheter inserted and left in their bladder01.79
Percentage of long-stay residents with a urinary tract infection3.022.65
Percentage of long-stay residents who have depressive symptoms0.435.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury1.853.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.5993.87
Percentage of long-stay residents who received an antipsychotic medication12.114.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine88.4183.88
Percentage of short-stay residents who newly received an antipsychotic medication01.79
Percentage of long-stay residents whose ability to move independently worsened39.1717.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication16.3519.7
Percentage of high risk long-stay residents with pressure ulcers3.817.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.6295.98