Caretenders in Holyoke, MA - Home Health Agency

Caretenders is a medicare certified home health care agency in Holyoke, Massachusetts. It is located in Holyoke at 330 Whitney Ave, Suite 450, Holyoke, Massachusetts 1040. You can reach out to the office of Caretenders via phone at (413) 592-1762. Caretenders provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Caretenders is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Caretenders is 227584 and it was first certified by CMS in 2014 (10 years certified).

Contact Information

Caretenders
330 Whitney Ave, Suite 450, Holyoke, Massachusetts 1040
(413) 592-1762


Home Healthcare Agency Profile

NameCaretenders
Location330 Whitney Ave, Suite 450, Holyoke, Massachusetts
Certified ByMedicare
Services OfferedNursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Medicare ID227584
Ownership TypeProprietary
Service Area Zip Codes1001, 1002, 1007, 1009, 1012, 1013, 1020, 1021, 1022, 1027, 1028, 1030, 1033, 1035, 1036, 1038, 1040, 1053, 1056, 1057, 1060, 1062, 1069, 1073, 1075, 1080, 1082, 1085, 1089, 1095, 1103, 1104, 1105, 1106, 1107, 1108, 1109, 1118, 1119, 1128, 1129, 1151, 1301, 10012

NPI for Caretenders:

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Caretenders from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

Quality Ratings:

Caretenders is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Caretenders give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

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› Verified 6 days ago

Process Quality Measures:

The below quality measures show how often Caretenders used best practices when caring for its patients (process measures). Caretenders quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often the home health team began their patients’ care in a timely manner99.595.7
How often the home health team taught patients (or their family caregivers) about their drugs10098.6
How often the home health team checked patients’ risk of falling10099.6
How often the home health team checked patients for depression9897.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.82.178.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).67.682.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care99.196.4

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› Verified 6 days ago

Patient Outcome Quality Measures:

The below quality measures show whether patients with Caretenders improved in certain important areas of care (patient outcome). Caretenders quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often patients got better at walking or moving around7779.6
How often patients got better at getting in and out of bed82.181.1
How often patients got better at bathing82.982.3
How often patients’ breathing improved88.882.8
How often patients’ wounds improved or healed after an operation95.292.3
How often patients got better at taking their drugs correctly by mouth8675
How often home health patients had to be admitted to the hospital16.115.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted16.613
How often physician-recommended actions to address medication issues were completely timely99.394

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› Verified 6 days ago

Patients' Survey and Ratings:

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Caretenders are 284.
Question Type:Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

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› Verified 6 days ago

The patient survey data of Caretenders is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percent of patients who reported that their home health team gave care in a professional way8988
Percent of patients who reported that their home health team communicated well with them8585
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them7983
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)8484
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family8278

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› Verified 6 days ago

Home Healthcare Agencies in Holyoke, MA

Holyoke Visiting Nurse Assoc
Location: 575 Beech Street, Holyoke, Massachusetts 1040
Ratings:

Phone: (413) 534-5691    
Caretenders
Location: 330 Whitney Ave, Suite 450, Holyoke, Massachusetts 1040
Ratings:

Phone: (413) 592-1762    
A Caring Heart Nursing Services Llc
Location: 306 Race Street, Floor 2, Holyoke, Massachusetts 1040
Ratings:
NA
Phone: (413) 455-3405    
First Choice Home Health Care Services Inc
Location: 187 High Street, #a, Holyoke, Massachusetts 1040
Ratings:
NA
Phone: (413) 998-3176    
Soto Home Care, Inc
Location: 225 High Street, Suite 401, Holyoke, Massachusetts 1040
Ratings:
NA
Phone: (413) 437-7187    

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.

Find & Compare Providers Near You: Find and compare doctors, nursing homes, hospitals, and other health care providers in your area that accept Medicare. Get information like: Find a doctor or clinician that accepts Medicare near you.

Doctors and clinicians: Doctors and clinicians include doctors, clinicians and groups who are qualified to practice in many specialties. Each specialty focuses on certain parts of the body, periods of life, conditions, or primary care. The doctors, clinicians, and groups listed here typically work in an office or clinic setting. Also those who currently accept Medicare are included.

Hospitals: Find information about Medicare-certified hospitals and long-term care hospitals in your area, including Veterans Administration medical centers and military hospitals, across the country. Long-term care hospitals serve critically ill and medically complex patients who require extended hospital care.

Data provided: Information on www.medicareusa.org is built using open data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA).

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