Overlook Hospice Services in Charlton, Massachusetts

Overlook Hospice Services is a medicare-certified hospice facility in Charlton, Massachusetts. It is a non-profit hospice and this hospice is a Part of a Home Health Agency. It is located at 88 Masonic Home Road, Davenport Bldg, 2nd Fl in Charlton, Massachusetts. You can reach out to the office of Overlook Hospice Services via phone at (508) 765-1515.

Overlook Hospice Services is first approved in November, 2005 to provide medicare and/or medicaid services and its CMS certification number (CCN) is 221565. Boston is the CMS Regional Office responsible for the certification of this hospice.

Contact Information


Overlook Hospice Services
88 Masonic Home Road, Davenport Bldg, 2nd Fl, Charlton, MA, 01507
(508) 765-1515

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Map and Direction



Hospice Profile

NameOverlook Hospice Services
Location88 Masonic Home Road, Davenport Bldg, 2nd Fl, Charlton, Massachusetts
Hospice ID221565
CategoryPart of a Home Health Agency
Ownership TypeVoluntary Non-profit - Private
Profit TypeNON-PROFIT
SSA county code170

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NPI associated with this Hospice

A hospice usually have one NPI number but sometimes it may have multiple NPI numbers. We have found possible NPI number/s associated with Overlook Hospice Services from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1033176144
Organization NameOverlook Visiting Nurse Association, Inc.
Address88 Masonic Home Rd Charlton, Massachusetts, 01507
Phone Number(508)434-2200

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Quality of Patient Care at Overlook Hospice Services

Hospice staff should discuss treatment preferences and patient beliefs and values with patients and/or caregivers. They should also identify and provide interventions to address pain, shortness of breath and constipation (caused by opioids) to improve patient comfort and quality of life. Overlook Hospice Services has the following score in these measures of patient care.
Better than National Average Worse than National Average

Quality MeasureProvider ScoreNational Score
Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care91.198.3
Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care52.293.6
Patients who were checked for pain at the beginning of hospice care93.093.9
Patients who got a timely and thorough pain assessment when pain was identified as a problem96.477.7
Patients who were checked for shortness of breath at the beginning of hospice care97.597.3
Patients who got timely treatment for shortness of breath68.894.6
Patients taking opioid pain medication who were offered care for constipation94.993.3

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Services Provided by Overlook Hospice Services:

Hospice provide various services either through their own staff or through third-party arrangements. Find the list of services provided by Overlook Hospice Services below:
  • By staff
    • Home Health Aide Service
    • Counseling Service
    • Home Maker Service
    • Medical Social Service
    • Nursing Service

  • Under Arrangement
    • Medical Supply Service
    • Occupational Therapy
    • Physician Service
    • Physical Therapy
    • Short Term Inpatient care
    • Speech Pathology
    • Other Services

  • Combination of Staff and Under Arrangement
    • No services

  • Type of Short Term Inpatient Care
    • Acute and Respite

Number of Full-time equivalent Employees:

Number of full time equivalent employees at Overlook Hospice Services
Home Health Aides5.4
Counselors1
Homemakers0.5
Medical Social Workers 1
Physicians0.5
Registered Nurses5.6
Other Personnel3
Total Employees17

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Number of Full-time equivalent Volunteers:

Homemakers1
Others0.16
Total Volunteers1.16

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Certification Details for Overlook Hospice Services:

  • July, 2018 is the initial visit of the health survey for certifications by CMS.
  • It is in compliance at the time of certification survey by CMS.
  • It is in compliance with CMS program requirements based on an acceptable plan for correction of deficiencies.
  • It is eligible to participate in the medicare and/or medicaid program.
  • National Heritage (massachusetts) is the Medicare Administrative Contractor (MAC), intermediary or carrier servicing this hospice.
  • Current status is Active Provider.
  • Reason of certification is Recertification.
  • End of fiscal year is on 31, December.
  • Related Provider Number is 227465.

Hospices in Charlton

Overlook Hospice Services
Location: 88 Masonic Home Road, Davenport Bldg, 2nd Fl, Charlton, Massachusetts, 01507
Phone: (508) 765-1515

Medicare Hospice Care

What is Hospice Care?
Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. Care may be provided in a patient's home or in a designated facility such as nursing home, hospital unit or freestanding hospice, with level of care and sometimes location based upon frequent evaluation of the paients needs. The four primary levels of care provided by hospice are routine home care, continuous care, general inpatient and respite care.

How long can one get medicare hospice care?
Hospice care is for people with a life expectancy of 6 months or less (if the disease runs its normal course). If the person receiving hospice care live longer than 6 months, he or she can still get hospice care.
  • A person can get hospice care for two 90-day benefit periods, followed by an unlimited number of 60-day benefit periods.
  • At the start of each period, the hospice medical director or other hospice doctor must recertify that the person is terminally ill (with a life expectancy of 6 months or less). This step is must for continued hospice care.

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