Chi Health Mercy Council Bluffs - Medicare Acute Care Hospital in Council Bluffs, IA

Chi Health Mercy Council Bluffs is a medicare enrolled Acute Care Hospital in Council Bluffs, Iowa. It is located at 800 Mercy Drive, Council Bluffs, Iowa 51503. You can reach out to the office of Chi Health Mercy Council Bluffs via phone at (712) 328-5000.

The ownership type of Chi Health Mercy Council Bluffs is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Chi Health Mercy Council Bluffs is 160028.

Contact Information

Chi Health Mercy Council Bluffs
800 Mercy Drive, Council Bluffs, Iowa 51503
(712) 328-5000

Hospital Profile

NameChi Health Mercy Council Bluffs
TypeAcute Care Hospital
Location800 Mercy Drive, Council Bluffs, Iowa
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Medicare ID (CCN)160028

Patients' Experience Survey:


Overall Rating of the Hospital:

Willingness to Recommend Hospital:
71%
24%
5%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Cleanliness of Hospital Environment:
72%
17%
11%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
62%
30%
8%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Nurse Communication:
81%
15%
4%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Doctor Communication:
78%
16%
6%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Responsiveness of Hospital Staff:
61%
30%
9%
Always Patients who reported that they "Always" received help as soon as they wanted
Usually Patients who reported that they "Usually" received help as soon as they wanted
Sometimes or Never Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Communication about Medicines:
60%
20%
20%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Discharge Information:
90%
10%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Care Transition:
56%
39%
5%
Always Patients who "Strongly Agree" they understood their care when they left the hospital
Usually Patients who “Agree” they understood their care when they left the hospital
Sometimes or Never Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital

NPI Associated with the Hospital:

Unlike individual providers, Hospitals may have multiple NPI numbers for example, there can be a separate NPI for each unit within the hospital. We have found possible NPI number/s associated with Chi Health Mercy Council Bluffs from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1700905460
Organization NameMERCY HOSPITAL
Address800 Mercy Dr, Council Bluffs, IA 51503
Hospital TypeGeneral Acute Care Hospital
Phone Number712-328-5170

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Structural Quality Measures:

Able to receive lab results electronicallyYes
Able to track patients' lab results, tests, and referrals electronically between visitsYes

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Researchers at The University of Texas have found that compared to Caucasian Americans, African Americans have impaired blood flow regulation in the brain that could contribute to a greater risk of cerebrovascular diseases such as stroke, transient ischaemic attack ("mini stroke"), subarachnoid haemorrhage or vascular dementia.

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Hospitals in Council Bluffs, IA

Chi Health Mercy Council Bluffs
Acute Care Hospital
Location: 800 Mercy Drive, Council Bluffs, Iowa 51503
Phone: (712) 328-5000    
Methodist Jennie Edmundson
Acute Care Hospital
Location: 933 East Pierce Street, Council Bluffs, Iowa 51503
Phone: (712) 396-6000    

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