William W Backus Hospital - Medicare Acute Care Hospital in Norwich, CT

William W Backus Hospital is a medicare enrolled Acute Care Hospital in Norwich, Connecticut. It is located at 326 Washington St, Norwich, Connecticut 06360. You can reach out to the office of William W Backus Hospital via phone at (860) 889-8331.

The ownership type of William W Backus Hospital is Voluntary non-profit - Other and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for William W Backus Hospital is 070024.

Contact Information

William W Backus Hospital
326 Washington St, Norwich, Connecticut 06360
(860) 889-8331

Hospital Profile

NameWilliam W Backus Hospital
TypeAcute Care Hospital
Location326 Washington St, Norwich, Connecticut
OwnershipVoluntary non-profit - Other
Emergency ServicesYes
Medicare ID (CCN)070024

Patients' Experience Survey:


Overall Rating of the Hospital:

Willingness to Recommend Hospital:
67%
29%
4%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Cleanliness of Hospital Environment:
73%
21%
6%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
47%
39%
14%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Nurse Communication:
80%
17%
3%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Doctor Communication:
80%
15%
5%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Responsiveness of Hospital Staff:
64%
27%
9%
Always Patients who reported that they "Always" received help as soon as they wanted
Usually Patients who reported that they "Usually" received help as soon as they wanted
Sometimes or Never Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Communication about Medicines:
62%
19%
19%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Discharge Information:
89%
11%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Care Transition:
55%
40%
5%
Always Patients who "Strongly Agree" they understood their care when they left the hospital
Usually Patients who “Agree” they understood their care when they left the hospital
Sometimes or Never Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital

NPI Associated with the Hospital:

Unlike individual providers, Hospitals may have multiple NPI numbers for example, there can be a separate NPI for each unit within the hospital. We have found possible NPI number/s associated with William W Backus Hospital from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

Structural Quality Measures:

Able to receive lab results electronicallyYes
Able to track patients' lab results, tests, and referrals electronically between visitsYes

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› Verified 3 days ago

Hospitals in Norwich, CT

William W Backus Hospital
Acute Care Hospital
Location: 326 Washington St, Norwich, Connecticut 06360
Phone: (860) 889-8331    

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