Memory Support Of Heritage Hall in Agawam, MA

Memory Support Of Heritage Hall is a medicare and medicaid certified nursing home in Agawam, Massachusetts. It is located in Hampden county at 464 Main Street, Agawam, Massachusetts 01001. You can reach out to the office of Memory Support Of Heritage Hall via phone at (413) 786-8000. This skilled nursing facility has 123 federally certified beds with average occupancy rate of 58.05%. Its legal business name is 464 Main Street Operations Llc and has the following ownership type - For Profit - Limited Liability Company.

Memory Support Of Heritage Hall (Medicare CCN 225286) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1986 (38 years certified) and the last quality survey was conducted in April, 2021.

Contact Information

Memory Support Of Heritage Hall
464 Main Street, Agawam, Massachusetts 01001
(413) 786-8000


Nursing Home Profile

NameMemory Support Of Heritage Hall
Location464 Main Street, Agawam, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds123
Occupancy Rate58.05%
Medicare ID (CCN)225286
Legal Business Name464 Main Street Operations Llc
Ownership TypeFor Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with Memory Support Of Heritage Hall from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1699957415
Organization Name464 MAIN STREET OPERATIONS LLC
Doing Business AsMEMORY SUPPORT OF HERITAGE HALL
Address464 Main St, Agawam, MA 01001
Phone Number412-786-8000

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Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Memory Support Of Heritage Hall are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Memory Support Of Heritage Hall give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

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Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines1
Total Amount of Fines in Dollars$56976
Number of Payment Denials0
Total Number of Penalties1

Patients' Stay Experience:

The resident survey data of Memory Support Of Heritage Hall is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.5314.46
Percentage of long-stay residents who lose too much weight13.555.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder8048.41
Percentage of long-stay residents with a catheter inserted and left in their bladder1.241.79
Percentage of long-stay residents with a urinary tract infection0.382.65
Percentage of long-stay residents who have depressive symptoms5.315.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury6.553.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine90.5593.87
Percentage of long-stay residents who received an antipsychotic medication31.6414.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine36.3283.88
Percentage of short-stay residents who newly received an antipsychotic medication19.481.79
Percentage of long-stay residents whose ability to move independently worsened35.0417.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication19.0319.7
Percentage of high risk long-stay residents with pressure ulcers10.217.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.395.98
Percentage of short-stay residents who made improvements in function44.2367.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine54.1782.93

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Nursing Homes in Agawam, MA

Heritage Hall South
Location: 65 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000    
Heritage Hall West
Location: 61 Cooper St, Agawam, Massachusetts 01001
Phone: (413) 786-8000    
Memory Support Of Heritage Hall
Location: 464 Main Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000    
Agawam Healthcare
Location: 1200 Suffield Street, Agawam, Massachusetts 01001
Phone: (413) 789-2200    
Heritage Hall North
Location: 55 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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