Chi Health Bergan Mercy - Medicare Acute Care Hospital in Omaha, NE

Chi Health Bergan Mercy is a medicare enrolled Acute Care Hospital in Omaha, Nebraska. It is located at 7500 Mercy Rd, Omaha, Nebraska 68124. You can reach out to the office of Chi Health Bergan Mercy via phone at (402) 398-6060.

The ownership type of Chi Health Bergan Mercy is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Chi Health Bergan Mercy is 280060.

Contact Information

Chi Health Bergan Mercy
7500 Mercy Rd, Omaha, Nebraska 68124
(402) 398-6060

Hospital Profile

NameChi Health Bergan Mercy
TypeAcute Care Hospital
Location7500 Mercy Rd, Omaha, Nebraska
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Medicare ID (CCN)280060

Patients' Experience Survey:


Overall Rating of the Hospital:

Willingness to Recommend Hospital:
62%
29%
9%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Cleanliness of Hospital Environment:
55%
23%
22%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
50%
35%
15%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Nurse Communication:
78%
18%
4%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Doctor Communication:
75%
20%
5%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Responsiveness of Hospital Staff:
50%
34%
16%
Always Patients who reported that they "Always" received help as soon as they wanted
Usually Patients who reported that they "Usually" received help as soon as they wanted
Sometimes or Never Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Communication about Medicines:
58%
20%
22%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Discharge Information:
87%
13%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Care Transition:
47%
48%
5%
Always Patients who "Strongly Agree" they understood their care when they left the hospital
Usually Patients who “Agree” they understood their care when they left the hospital
Sometimes or Never Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital

NPI Associated with the Hospital:

Unlike individual providers, Hospitals may have multiple NPI numbers for example, there can be a separate NPI for each unit within the hospital. We have found possible NPI number/s associated with Chi Health Bergan Mercy from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

Structural Quality Measures:

Able to receive lab results electronicallyYes
Able to track patients' lab results, tests, and referrals electronically between visitsYes

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The Nebraska Medical Center
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Location: 987400 Nebraska Medical Center, Omaha, Nebraska 68198
Phone: (402) 552-2040    
The Nebraska Methodist Hospital
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Location: 8303 Dodge St, Omaha, Nebraska 68114
Phone: (402) 354-4000    
Chi Health Bergan Mercy
Acute Care Hospital
Location: 7500 Mercy Rd, Omaha, Nebraska 68124
Phone: (402) 398-6060    
Chi Health Immanuel
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